Privacy policy
At Revoracare, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing our website or purchasing from us, you agree to the practices described in this policy.
1. PERSONAL INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us when you place an order through our website, create an account, contact us, subscribe to our mailing list, or participate in promotions or surveys. This information may include your name, email address, billing and shipping address, phone number, and payment-related details. Payment information is processed securely through third-party service providers.
When you browse our website, certain technical information may be collected automatically, such as your Internet Protocol (IP) address, browser type, device information, and pages visited. This information helps us understand how users interact with our website so we can improve its performance and user experience.
2. PURPOSE OF COLLECTION AND USE
Revoracare collects and uses personal information to process and fulfil orders, communicate order confirmations and delivery updates, provide customer support, manage accounts and preferences, improve our products and services, and operate our website effectively. Where you have opted in, we may also use your information to send marketing communications such as product updates or promotions. We may also process personal data where required to comply with legal and regulatory obligations.
Revoracare does not sell, rent, or trade your personal information.
3. CONSENT
By providing your personal information to us, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy. Where personal data is required for purposes beyond fulfilling a transaction, such as marketing, we will obtain your explicit consent or provide you with an option to opt out.
You may withdraw your consent at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain products or services.
4. DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to trusted third-party service providers who assist us in operating our business, including website hosting, payment processing, logistics, delivery, analytics, and marketing services. These service providers are contractually obligated to protect your personal information and to use it only for purposes authorised by Revoracare.
We may also disclose personal information where required by law, regulation, or legal process, or where disclosure is necessary to protect the rights, property, or safety of Revoracare, our customers, or others.
5. E-COMMERCE PLATFORM AND PAYMENTS
Our website is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products securely. Your personal data is stored through Shopify’s systems and protected by industry-standard security measures.
Payment transactions are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Revoracare does not store your full credit card details.
6. COOKIES AND ANALYTICS
Our website uses cookies and similar technologies to enhance your browsing experience, enable essential website functions, and analyse website performance. Cookies allow us to remember your preferences and understand how visitors interact with our site.
We may use tools such as Google Analytics to collect aggregated and non-identifiable data about website usage. You may control or disable cookies through your browser settings, although doing so may affect certain features of the website.
7. DATA SECURITY
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorised access, loss, misuse, alteration, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. ACCESS AND CORRECTION OF PERSONAL DATA
You have the right to request access to, or correction of, your personal information held by Revoracare, subject to applicable laws. Requests may be made by contacting us, and we may require verification of your identity before processing such requests.
9. CHANGES TO THIS PRIVACY POLICY
Revoracare reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page and will take effect immediately upon publication. Continued use of our website constitutes acceptance of the updated policy.
10. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at revoracare.contact@gmail.com